Terms & Conditions


The following Terms and Conditions apply to the use of this website as well as all transactions conducted through the site.


Copyright
All content appearing on this website is the property of Metropolitan Transit Authority of Harris County.

Copyright © 2018-2021 Metropolitan Transit Authority of Harris County (METRO). All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this website so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2018-2021 Metropolitan Transit Authority of Harris County. All rights reserved.


Use Of Site
This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Metropolitan Transit Authority of Harris County and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Metropolitan Transit Authority of Harris County believes that customer conduct violates applicable law or is harmful to the interests of Metropolitan Transit Authority of Harris County and its subsidiaries.


Privacy Policy

View privacy policy on RideMETRO.org
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Shipping & Delivery
At this time, Metropolitan Transit Authority of Harris County ships merchandise to addresses located only within the continental United States. This standard shipping is free of charge. If delivery is required to be made to an address that is situated outside of the continental United States, please call 713-652-8994 or email QPC@ridemetro.org to inquire about availability and any potential shipping fee. The risk of loss and title for all merchandise ordered on this website passes to you when the merchandise is delivered to the shipping carrier.

Orders are shipped via the United State Postal Service (USPS). For delivery please allow seven to ten (7 to 10) business days. If your quantity is a 100 cards or more a handling fee of $7.00 will be applied to the order.

If doing in-store pickup on your order please go to this location:
1001 Travis St.
Houston, Texas 77002

Open Monday-Friday
8 a.m.-5 p.m.
713-652-8994


Return Policy

All sales are final – no refunds or exchanges.


Miscellaneous
  • Void Where Prohibited
    Although the information on this website is accessible worldwide, not all products or services discussed on this website are available to all persons or in all geographic locations or jurisdictions. Metropolitan Transit Authority of Harris County and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this website is void where prohibited.

  • Governing Law
    In the event of litigation, both parties agree that the law of the state of business registration of Metropolitan Transit Authority of Harris County shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

  • Miscellaneous
    The Terms and Conditions constitute the entire agreement between you and Metropolitan Transit Authority of Harris County with respect to this website. The Terms and Conditions supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Metropolitan Transit Authority of Harris County with respect to this website. No modification of the Terms and Conditions shall be effective unless it is authorized by Metropolitan Transit Authority of Harris County. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.

Accessible Formats
Information found on this website can be provided in an alternative format upon request. Please contact Customer Service at 713-635-4000 to speak to a representative or email the Accessibility Coordinator at accessibility@ridemetro.org. METRO will do its best to provide the requested alternative format within a reasonable time.